She offered the receipts etc. but was told he’d take her word for it – took off 2/3 of the price and charged 25% on remainder which came to $6!!! X said when I phoned it was all a toss up and depended on the man on the spot. Someone else told me it was left fairly loose so the types who were trying to pay for their holiday by calling here could be charged the whole 110% as it was becoming such a racket.
I don’t understand why you have a Trust to manage the finances of your job, but it doesn’t sound as though they are making a very good job it. How much I agree with your remark about having fewer managers and more people to actually do some work. It happens all the time with our Health service now, and all they can manage it seems is to cut down the services provided when they haven’t enough left over after paying themselves.
Our latest effort at service for the public is a threat by bank clerks to strike from the Friday before Christmas right through until after the New Year (and you can imagine the fun the thieves will have – there are reports of crowds of them booking flights!!).
Having spent 2 weeks since last writing being without a driving licence my news is limited. I quite enjoyed it actually and it was v. economical not being tempted with inessentials! Friends drove me down on ‘the day’ – at the end of a run round a square he said I had broken the law 3 times! All the things I’ve done for 60 years – but I didn’t push this and thanked him for putting me right – and I got my licence! – I am mellowing!
Certainly your bureaucrats sound very trying – but do not be mystified. They work on certain principles by which their actions and reactions can usually be explained e.g. ‘Never on any account admit that you have made an error – whether of fact or of judgement.’ Secondly, ‘Do not accept any other person’s actions or requests at their face value, especially when they are apparently philanthropic or economical.’ They are obviously seeking some hidden advantage for themselves or trying in some obscure way to discredit the bureaucrat. The one must of course be frustrated as wholeheartedly as the other. Thirdly ‘Never act without precedent or make an exception to a rule.’ Such initiative might be called in question and it is worth much labour even to the extent of letting one’s tea get cold or STAYING LATE to argue oneself out of the necessity. I dare say there are others but that threefold cord is not easily broken without adding other strands!
It is a pity that X’s claim to fame was to do with such shady episodes as the Profumo affair, and the subsequent choice of Lord Home as prime minister after Macmillan, which of course also proved fairly disastrous for all concerned. He was much too nice a man to make a successful P.M.
Hopefully we shall get a letter tomorrow – no, not tomorrow as it is Labour Day when like the gasmen we do no work at all; and probably not Tuesday either, because that will be like a Monday and we hardly ever get any letters on Monday – but say Wednesday! On the whole our post has got much worse since it ceased being a Government service, and quite often it seems as though they are saving up such miserable brown envelopes as they are prepared to bring us at all for two or more days of the week. The Post Office were horrified when we told them and couldn’t understand it at all. That sort of thing is definitely fifty years out of date.
He was filling in a form about her and asked ‘Have you any convictions?’ to which she replied, ‘Yes – I’m a Christian.’ Fortunately when she realised what he meant they both had a good giggle!
I am continually amazed at how like our bureaucracy is to yours – they must send representatives back and forth to learn from each other, I think. Our Ministry of Education is constantly making cuts in funds until the schools have to cut services in one way or another, and then sending commissions of enquiry to examine the school’s methods and to complain, just like your department having to cut the services to special schools and then being told off for having done so. It is difficult to imagine any more effective way of lowering morale and encouraging frustration!